Mixed cart mode allows customers to check out with both one-time and subscription-based products in the same cart - allowing customers to purchase multiple types of products through a normal checkout process, without any hassle.
Handling different product types through one checkout flow can help increase order value and improve the checkout experience. Add value to checkout by upselling or cross-selling subscription products with one-time products.
See this feature in action
As a flexible payment option, prepaid subscriptions offer customers the option to pay for a certain allotment of shipments ahead of time, often denoted by a length of time the recipient will receive their products ie. 3 months, 6 months, or 1 year.
For merchants, predictable recurring revenue is one of the largest benefits of offering this subscription model, as customers pay upfront and will not cancel. Incentivize longer subscription periods with discounts; the longer the prepaid subscription period, the deeper the discounts can become.
See this feature in action
Incentivize subscriptions over one-time products with a subscribe and save deal. Choose between a percentage discount (ex. Subscribe and save 10% off) or a certain dollar amount discount (ex. Subscribe and save $10 off). The choice is yours to make on the back end, and will be reflected on the product page.
See this feature in action
Have complete control over when and how subscriptions are offered with custom timing options that fit around any schedule. Extend flexibility to subscribers with custom processing times to incentivize subscribers to stay signed on.
Allow customers to manage and control their own orders with ease by choosing a time in their own timezone, when orders will be generated. This is a great feature to provide convenience for both consumers and business owners around the world - connecting them as if they were local.
Set up the available times on the back end, and customers can select the option that makes the most sense for them.
Have full control over the frequencies presented to customers, including advanced scheduling options by date, day or even interval (like the 15th of every month, every second Sunday of the month, or every three months) to ensure their orders fit around their fulfillment or production schedules.
Create specific names for each scheduling option that will appear on the store for customers to choose from. The name might still be “Monthly”, where a customer can choose to receive a subscription on a monthly basis, but on the back end orders will be fulfilled on a day that makes sense for the merchant.
The dashboard provides a snapshot of the store’s subscriptions data, to gain insights on recurring orders and revenue.
View active subscribers, churn rate and average subscriber value for a high level view or dive deeper with custom date ranges to view in-depth data from specific periods to align results with other activities, such as marketing or promotions.
Forecasting inventory and revenue becomes easier with a statistical view of buying trends over time with active and cancelled subscriptions.
Reduce churn by giving customers the power to manage their upcoming orders and the flexibility to make changes to their subscription products.
Customers can easily change the quantity of the products ordered on subscriptions to get the right amount they need. Store owners have the ability to turn this feature on or off to best suit inventory preferences or fluctuations.
Allow customers to easily swap out one subscription product for another, whether they’re looking for a different color or flavor, or a smaller or bigger size. They can easily edit any variable on their own using the swap product feature.
This feature is also completely controllable for merchants. Love the idea of product swapping but want control over the process? Turn the feature off on the front end but allow customers to swap out products by contacting your team and control the process manually.
Completely control when and how customers receive notifications about their subscriptions, account and credit card details.
Send custom email notifications that are automatically triggered for a variety of scenarios such as subscriptions renewals, credit card expiration, billing errors and more. Merchants can view and edit notifications themselves in the backend, using the activity log.
Don't lose customers to involuntary failed payments. Use recovery campaigns to maximize revenue with advanced dunning management that pauses subscriptions instead of cancelling them if a payment fails.
View a complete list of activities in one central location -- including customers, subscriptions, app settings, emails sent, customers logins, and more. Dive deeper to look into specific areas using filters for events, user types, and date ranges.
